Have any questions or concerns? Send us an email here.

Can I return a seasonal product?
Halloween items can be returned for a refund if returned and received by Oct 28th. Christmas items are refundable if received by Dec 20th. No returns or exchanges on final sale items or monogramed items.

Where are your products manufactured?
Our products are manufactured in China as well as the US. We take great care in choosing our partners who share our same values.

Can I wash my products?
Most of our products are machine washable but it's best to always refer to the garment label for care instructions.

What is the right sizing for my dog or cat?
We highly recommend sizing up one size from your US sizes.

Can I change or cancel my order?
We do our best to process and ship our orders as quickly as possible. If a change needs to be made, we hope to catch it in time and update your order. However, if your change was not captured in time before shipping out we offer quick and hassle free exchanges or returns. Contact us right away at support@remiskloset.com

Can I make a return or an exhange?
You have 30 days from the day of delivery to return or exchange your merchandise. Halloween items can be returned for a refund if returned and received by Oct 28th. Christmas items are refundable if received by Dec 20th. No returns or exchanges on final sale items or monogramed items.

How do I make a return or exchange?
Although we hope you and your pet are loving your purchase, if an item doesn't fit properly we've made our return policy quick and easy.
We will offer a full refund for new condition merchandise if applicable tags intact and returned in its original packaging. Items must be free of dog hair and odor. If items are scratched, torn, or snagged, we will no longer offer a refund for that item.

We aim to ensure your complete satisfaction and that your sizing is right, so your first exchange is free. Any additional exchanges will come at your own expense. Email support@remiskloset.com

Start a return here.

Rush shipping is available for an extra fee of $27 per order for customers in most destinations within the contiguous 48 states.

Our items ship from our warehouse and arrive within 5-7 days of receiving your oder. If personalization was applied, the shipping and arrival time may vary.

Unfortunately, shipping fees for returns must be covered by the customer if the items returned are for non-quality issues.

Unfortunately, we do not ship to PO boxes or APO/FPO addresses at this time.